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COVID-19 : pre-purchase trust and health risk impact on m-commerce experience : young customers experience on food purchasing
Suhartanto, Dwi; Kartikasari, Ani; Najib, Mukhamad; … - In: Journal of international food & agribusiness marketing 34 (2022) 3, pp. 269-288
Persistent link: https://www.econbiz.de/10013417295
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A model of health-related quality of life during COVID-19 pandemic : the role of food customer loyalty and affordability
Sik, Sumaedi; Sumardjo, Sumardjo; Saleh, Amiruddin; … - In: International journal of quality & reliability management 40 (2023) 10, pp. 2612-2631
Persistent link: https://www.econbiz.de/10014470809
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Factors influencing food consumption satisfaction and purchase decisions of restaurant consumers
Maziriri, Eugine Tafadzwa; Rukuni, Tarisai Fritz; … - In: Cogent business & management 8 (2021) 1, pp. 1-27
toward quick-service restaurants, restaurant patronage intentions, food purchasing decisions, food consumption satisfaction … of restaurant food consumption behaviour. This area has little research attention in developing African countries like …
Persistent link: https://www.econbiz.de/10012628374
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How (and when) the presence of food decreases enjoyment of customer experiences
Garbinsky, Emily N.; Klesse, Anne-Kathrin - In: Journal of marketing research 58 (2021) 4, pp. 705-720
Persistent link: https://www.econbiz.de/10012593938
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Empathy and delight in a personal service setting
Thi Nguyet Que Nguyen; Quan Ha Minh Tran; Chylinski, Mathew - In: Australasian marketing journal 28 (2020) 1, pp. 11-17
Persistent link: https://www.econbiz.de/10012253909
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Mediating role of perceived health risk on customer experience and customer satisfaction : evidence from the airline industry in India during COVID-19
Sharma, Devika Rani; Girija, Smitha; Merugu, Pratima - In: International journal of global business and … 17 (2022), pp. 31-45
Persistent link: https://www.econbiz.de/10013461394
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Gaining loyalty towards mobile food purchasing service : a lesson from the COVID-19 pandemic
Suhartanto, Dwi; Dean, David; Mohd Suki, Norazah; … - In: International journal of technology marketing : IJTMkt 17 (2023) 4, pp. 363-377
Persistent link: https://www.econbiz.de/10014428107
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Are customers satisfied with healthier food options at South African fast-food outlets?
Cant, Michael C.; Machado, Ricardo; Gopaul, Melanie - In: International business and economics research journal 13 (2014) 6, pp. 1199-1212
Persistent link: https://www.econbiz.de/10011279844
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Customer expectations and perceptions of food product quality in the UK discount grocery sector
Ryding, Daniella; Campaniolo, Daniela; Carey, Robin - In: International journal of business and globalisation : IJBG 13 (2014) 1, pp. 91-103
Persistent link: https://www.econbiz.de/10011289479