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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
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Customer satisfaction
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Dahana, Wirawan Dony
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Abdulsalam, Marwa
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Akiike, Atsushi
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Baumann, Chris
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Kim, Seungjin
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Journal of business research : JBR
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ECONIS (ZBW)
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Cross-industrial study on satisfaction-commitment-PWOM linkage : the role of competition, consumption visibility, and service relationship
Sakiyama, Ryo
;
Dahana, Wirawan Dony
;
Baumann, Chris
; …
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014299258
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2
Influence of product involvement on tourist shopping behavior : the mediating role of place attachment, satisfaction, and visit frequency
Abdulsalam, Marwa
;
Dahana, Wirawan Dony
- In:
Journal of international consumer marketing
34
(
2022
)
5
,
pp. 552-566
Persistent link: https://www.econbiz.de/10013465901
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3
Dynamic impacts of aspects of appearance and technology on consumer satisfaction : empirical evidence from the smartphone market
Kim, Seungjin
;
Katsumata, Sotaro
;
Akiike, Atsushi
- In:
The review of socionetwork strategies
14
(
2020
)
2
,
pp. 205-225
Persistent link: https://www.econbiz.de/10012306105
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