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Tourism curricula, entrepreneurial engagement and stakeholders’ satisfaction : economics and relationship marketing of universities

Besana, Angela; Esposito, Annamaria - In: Eurasian business review 7 (2017) 3, pp. 375-388

the university. The entrepreneurial engagement is evident in all above-mentioned practices in tourism curricula in the … Italian university. The aim of the paper is cluster analysis of satisfaction of 100 entrepreneurs of the tourism industry who …

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Experience management as an innovative approach in emerging Mediterranean destinations

Cervera-Taulet, Amparo; Pérez-Cabañero, Carmen; … - In: Journal of business research : JBR 101 (2019), pp. 536-547

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Demystifying the effects of perceived risk and fear on customer engagement, co-creation and revisit intention during COVID-19 : a protection motivation theory approach

Rather, Raouf Ahmad - In: Journal of destination marketing & management 20 (2021), pp. 1-11

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Innovations for potential entrepreneurs in service quality and customer loyalty in the hospitality industry

Satti, Zoya Wajid; Babar, Samreen Fahim; Parveen, Shagufta - In: Asia Pacific journal of innovation and entrepreneurship … 14 (2020) 3, pp. 317-328

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Determinants of customer experience management and its impact on experience quality in the tourism industry in India

Bhatt, Vimal Kamleshkumar; Sharma, Bhuvanesh Kumar - In: International journal of business and globalisation : IJBG 30 (2022) 1, pp. 14-25

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Customer value : encounter satisfaction : overall satisfaction : examining the relationship in tourism destinations

Zouni, Georgia; Tsogas, Markos Marios H.; Lykoudi, … - In: International journal of services, economics and management 10 (2019) 4, pp. 357-379

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Visitors' loyalty and price perceptions : the role of customer engagement

Bergel, Maxi; Brock, Christian - In: The service industries journal 39 (2019) 7/8, pp. 575-589

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Destination satisfaction and revisit intention of tourists : does the quality of airport services matter?

Seetanah, Boopen; Teeroovengadum, Viraiyan; Nunkoo, Robin - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 1, pp. 134-148

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Revisiting drivers of tourist satisfaction and loyalty : role of key moderators

Omid, Mahshid; Pons, Frank; Zins, Michel - In: International journal of services technology and management 23 (2017) 3, pp. 165-188

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Enhancing customer experience in Canadian hotels

Jayawardena, Chandana; Sukhu, Anupama - In: International journal of services, economics and management 6 (2014) 2, pp. 163-180

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