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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Konsumentenverhalten
79,072
Consumer behaviour
78,639
Kognition
11,417
Cognition
11,254
Theorie
10,740
Theory
10,523
Beziehungsmarketing
8,817
Relationship marketing
8,808
Ältere Menschen
7,678
Elderly people
7,651
Markenführung
7,373
Brand management
7,370
Markenimage
6,548
Brand image
6,518
USA
6,441
United States
6,122
Deutschland
5,519
Verbraucher
5,475
Customer satisfaction
5,430
Online-Handel
5,405
Online retailing
5,392
Germany
4,886
Social Web
4,637
Social web
4,634
Experiment
4,459
Online-Marketing
4,367
Dienstleistungsqualität
4,366
Service quality
4,362
Markenartikel
4,347
Internet marketing
4,339
Brand
4,236
Einzelhandel
4,202
Retail trade
4,065
Emotion
3,820
Werbewirkung
3,601
Verbraucherverhalten
3,573
Advertising effects
3,560
Electronic Commerce
3,544
E-commerce
3,424
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927
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661
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4
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112
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Gil Saura, Irene
10
Liu, Chih-Hsing
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Sreejesh, S.
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
McColl-Kennedy, Janet R.
9
Muskat, Birgit
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Verhoef, Peter C.
9
Xu, Xun
9
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Springer Fachmedien Wiesbaden
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Books on Demand GmbH <Norderstedt>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Steinbeis-Stiftung für Wirtschaftsförderung
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
319
International journal of hospitality management
184
Journal of business research : JBR
152
The journal of services marketing
102
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
87
International journal of contemporary hospitality management
78
Cogent business & management
73
Services marketing quarterly
57
Tourism management : research, policies, practice
56
The service industries journal
51
Psychology & marketing
49
Asia Pacific journal of marketing and logistics
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Service business
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of strategic marketing
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
37
International journal of electronic marketing and retailing : IJEMR
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
33
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Total quality management & business excellence
24
Tourism analysis : an interdisciplinary tourism & hospitality journal
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
5,425
EconStor
5
OLC EcoSci
1
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1
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1
Cognitive decline and emotional regulation of senior
consumers
Kim, DongHee
;
Jang, Soocheong
- In:
International journal of hospitality management
44
(
2015
),
pp. 111-119
Persistent link: https://www.econbiz.de/10010501231
Saved in:
2
An intergenerational perspective on life satisfaction and its drivers : a comparison between 18-29-year-old and 50+
consumers
in Germany
König, Tatjana Maria
;
Larsen, Val
- In:
Journal of strategic marketing
25
(
2017
)
3
,
pp. 258-274
Persistent link: https://www.econbiz.de/10011743007
Saved in:
3
Investigating the wellness tourism factors in hot spring hotel customer service
Chen, Kaung-hwa
;
Chang, Feng-hsiang
;
Wu, Chihkang
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 1092-1114
Persistent link: https://www.econbiz.de/10010194874
Saved in:
4
A theoretical analysis for the effect of increasing partitioning of preference structures on satisfaction with decision making
Kira, Mohamed Ihab
- In:
International journal of happiness and development
2
(
2015
)
4
,
pp. 303-330
Persistent link: https://www.econbiz.de/10011527460
Saved in:
5
The influence of
consumers
' cognitive and psychographic traits on perceived deception : a comparison between online and offline retailing contexts
Riquelme, Isabel P.
;
Román, Sergio
- In:
Journal of business ethics : JOBE
119
(
2014
)
3
,
pp. 405-422
Persistent link: https://www.econbiz.de/10010341702
Saved in:
6
Cognitive age and grocery-store patronage by elderly shoppers
Teller, Christoph
;
Gittenberger, Ernst
;
Schnedlitz, Peter
- In:
Journal of marketing management : MM
29
(
2013
)
3/4
,
pp. 317-337
Persistent link: https://www.econbiz.de/10009761876
Saved in:
7
Consumers
and services
Gabbott, Mark
;
Hogg, Gillian
-
1998
Persistent link: https://www.econbiz.de/10000643442
Saved in:
8
Die Zeitverwendung von Konsumenten : Implikationen für das Dienstleistungsmarketing
Schäffer, Sabine M.
-
2003
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001769373
Saved in:
9
The role of shopping sophistication in creating satisfying purchase outcomes
Newell, Stephen J.
;
Wu, Bob T.
;
Titus, Philip A.
; …
- In:
American journal of business : applying research to …
26
(
2011
)
2
,
pp. 129-144
Persistent link: https://www.econbiz.de/10009419278
Saved in:
10
Konsumentenglück und multisensorische Markenführung : Wie erlebbare Marken Loyalität stiften
Mauthe, Oliver
-
2010
Persistent link: https://www.econbiz.de/10013430816
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