Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Learning orientation and self-...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Consumer behaviour
29
Hotel industry
28
Hotellerie
28
Konsumentenverhalten
28
Gastronomie
17
Restaurant industry
17
Customer satisfaction
15
Job satisfaction
15
Arbeitszufriedenheit
14
Dienstleistungsqualität
14
Service quality
14
Beziehungsmarketing
12
Relationship marketing
12
Tourism
12
USA
12
United States
12
Gastgewerbe
11
Holiday behaviour
11
Hospitality industry
11
Urlaubsverhalten
11
Tourismus
10
Emotion
9
Social Web
9
Social web
9
Arbeitsverhalten
8
Environmental consciousness
8
Environmental management
8
Internet marketing
8
Online-Marketing
8
Umweltbewusstsein
8
Umweltmanagement
8
Work behaviour
8
Employee retention
7
Firm performance
7
Mitarbeiterbindung
7
Tourism marketing
7
Unternehmenserfolg
7
Viral marketing
7
Virales Marketing
7
more ...
less ...
Online availability
All
Undetermined
9
Type of publication
All
Article
14
Type of publication (narrower categories)
All
Article in journal
14
Aufsatz in Zeitschrift
14
Language
All
English
14
Author
All
Kim, Woo Gon
13
Li, Jun
3
Hanks, Lydia
2
Line, Nathaniel D.
2
Ali, Faizan
1
Ali, Mohamed Ahmed
1
Brymer, Robert A.
1
Cai, Xiaomei
1
Cho, Meehee
1
Cho, Sun-bai
1
Choi, Hyung-Min
1
Chung, Namho
1
Chung, Yeasun
1
Han, Jin Soo
1
Huang, Meijiao
1
Jang, Yoon Jung
1
Kim, Hong-Bumm
1
Kim, Myung-Ja
1
Kim, Taegoo
1
Kim, Yen-soon
1
Kim, Yunkyong
1
Lee, Choong-Ki
1
Leung, Xi Y.
1
Liu, Xiaoming
1
Ng, Christy Yen Nee
1
Okumus, Bendegul
1
Park, Seo Ah
1
Ryu, Kisang
1
Touni, Reham
1
Xiong, Wei
1
more ...
less ...
Published in...
All
International journal of hospitality management
4
Tourism and hospitality research : the surrey quarterly review
2
Tourism management : research, policies, practice
2
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism management perspectives : TMP
1
more ...
less ...
Source
All
ECONIS (ZBW)
14
Showing
1
-
10
of
14
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth
Kim, Woo Gon
;
Ng, Christy Yen Nee
;
Kim, Yen-soon
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 10-17
Persistent link: https://www.econbiz.de/10003798132
Saved in:
2
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
Kim, Taegoo
;
Kim, Woo Gon
;
Kim, Hong-Bumm
- In:
Tourism management : research, policies, practice
30
(
2009
)
1
,
pp. 51-62
Persistent link: https://www.econbiz.de/10009523948
Saved in:
3
Determinants affecting comprehensive property-level hotel performance : the moderating role of hotel type
Kim, Woo Gon
;
Cho, Meehee
;
Brymer, Robert A.
- In:
International journal of hospitality management
34
(
2013
),
pp. 404-412
Persistent link: https://www.econbiz.de/10009767474
Saved in:
4
Factors affecting online tourism group buying and the moderating role of loyalty
Kim, Myung-Ja
;
Lee, Choong-Ki
;
Chung, Namho
;
Kim, Woo Gon
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
3
,
pp. 380-394
Persistent link: https://www.econbiz.de/10010358298
Saved in:
5
Effect of restaurant patrons' regret and disappointment on dissatisfaction and behavioral intention
Jang, Yoon Jung
;
Cho, Sun-bai
;
Kim, Woo Gon
- In:
Journal of travel and tourism marketing
30
(
2013
)
5/6
,
pp. 431-444
Persistent link: https://www.econbiz.de/10010199572
Saved in:
6
Hedonic adaptation and satiation : understanding switching behavior in the restaurant industry
Line, Nathaniel D.
;
Hanks, Lydia
;
Kim, Woo Gon
- In:
International journal of hospitality management
52
(
2016
),
pp. 143-153
Persistent link: https://www.econbiz.de/10011442851
Saved in:
7
The effect of physical environment on passenger delight and satisfaction : moderating effect of national identity
Ali, Faizan
;
Kim, Woo Gon
;
Ryu, Kisang
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 213-224
Persistent link: https://www.econbiz.de/10011556079
Saved in:
8
The influence of recent hotel amenities and green practices on guests' price premium and revisit intention
Kim, Woo Gon
;
Li, Jun
;
Han, Jin Soo
;
Kim, Yunkyong
- In:
Tourism economics : the business and finance of tourism …
23
(
2017
)
3
,
pp. 577-593
Persistent link: https://www.econbiz.de/10011702499
Saved in:
9
The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
Hanks, Lydia
;
Line, Nathaniel D.
;
Kim, Woo Gon
- In:
International journal of hospitality management
61
(
2017
),
pp. 35-44
Persistent link: https://www.econbiz.de/10011645925
Saved in:
10
Social media review rating versus traditional customer satisfaction : which one has more incremental predictive power in explaining hotel performance?
Kim, Woo Gon
;
Park, Seo Ah
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 784-802
Persistent link: https://www.econbiz.de/10011687733
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
