The problem facing Egyptian hotels is that despite all factors of attraction available to Egyptian destination hotels the level of hotel occupancy of 34% is way lower than expected. Nowadays, many businesses and service providers including hotels realize the significance of Customer Relationship...

This study shows customer satisfaction as a predictor of bank profitability on the level of analysis of customer. Customer satisfaction is an important dimension for performance measurement for any organization. Customer satisfaction plays a key role in the banking sector as it is important for...