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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
82,818
Konsumentenverhalten
80,338
Thailand
13,410
Theorie
10,137
Theory
9,951
Relationship marketing
9,112
Beziehungsmarketing
9,079
Brand management
7,559
Markenführung
7,517
Brand image
6,750
Markenimage
6,707
Customer satisfaction
5,804
Online-Handel
5,650
Online retailing
5,639
USA
5,493
United States
5,219
Social Web
4,950
Social web
4,947
Behaviour
4,818
Verhalten
4,781
Innovation adoption
4,636
Online-Marketing
4,605
Internet marketing
4,593
Innovationsakzeptanz
4,584
Deutschland
4,557
Service quality
4,555
Dienstleistungsqualität
4,505
Brand
4,310
Markenartikel
4,300
Einzelhandel
4,222
Germany
4,219
Retail trade
4,178
Experiment
3,870
Electronic Commerce
3,787
E-commerce
3,681
Werbewirkung
3,642
Advertising effects
3,604
Verbraucherverhalten
3,587
Emotion
3,324
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3,012
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969
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Article
4,972
Book / Working Paper
662
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4
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Article in journal
4,847
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4,847
Aufsatz im Buch
119
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119
Hochschulschrift
78
Graue Literatur
69
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69
Thesis
52
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48
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48
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44
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40
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14
Sammelwerk
14
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10
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8
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5
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5
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4
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4
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4
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3
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2
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2
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2
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2
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1
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English
5,524
German
112
French
2
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Han, Heesup
55
Mattila, Anna S.
25
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Söderlund, Magnus
14
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Gustafsson, Anders
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Frank, Björn
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
9
Wei, Wei
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
Verlag Dr. Kovač
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
Georg-August-Universität Göttingen
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
Technische Universität Hamburg
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
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Published in...
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Journal of retailing and consumer services
321
International journal of hospitality management
184
Journal of business research : JBR
154
The journal of services marketing
102
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
89
International journal of contemporary hospitality management
77
Cogent business & management
76
Tourism management : research, policies, practice
60
Services marketing quarterly
58
The service industries journal
53
Psychology & marketing
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
49
Asia Pacific journal of marketing and logistics
48
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of service management
38
Journal of service research : JSR
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
37
Tourism management perspectives : TMP
37
The international journal of bank marketing : IJBM
35
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
31
International journal of retail and distribution management
27
Journal of Islamic marketing
27
Journal of air transport management
27
Journal of the Academy of Marketing Science
27
The TQM journal : the international review of organizational improvement
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
International journal of business information systems : IJBIS
25
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Total quality management & business excellence
25
International journal of services and operations management
24
Journal of retailing
24
International journal of services, economics and management
23
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ECONIS (ZBW)
5,632
EconStor
5
OLC EcoSci
1
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1
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10
of
5,638
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date (oldest first)
1
Role of smart technology use
behaviour
in enhancing tourist revisit intention : the theory of planned
behaviour
perspective
Zheng, Kundan
;
Kumar, Jeetesh
;
Puvaneswaran Kunasekaran
; …
- In:
European journal of innovation management
27
(
2024
)
3
,
pp. 872-893
Persistent link: https://www.econbiz.de/10014501238
Saved in:
2
Predicting e-Tax service adoption : integrating perceived risk, service quality and TAM
Rifat, Afrin
;
Nisha, Nabila
;
Iqbal, Mehree
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
3
,
pp. 71-100
Persistent link: https://www.econbiz.de/10012104282
Saved in:
3
Understanding customers' usage behavior towards online banking services : an integrated risk-benefit framework
Kaur, Simarpreet
;
Arora, Sangeeta
- In:
Journal of financial services marketing
28
(
2023
)
1
,
pp. 74-98
Persistent link: https://www.econbiz.de/10014251403
Saved in:
4
The antecedents of customers’ attitude and behavioral intention of using e-banking : the moderating roles of social influence and customers’ traits
Liao, Ying Kai
;
Hong-Loc Thi Nguyen
;
Tuan Cong Dao
; …
- In:
Journal of financial services marketing
29
(
2024
)
3
,
pp. 1037-1061
Persistent link: https://www.econbiz.de/10015061466
Saved in:
5
Destination image and behavior intention of travelers to
Thailand
: the moderating effect of perceived risk
Tavitiyaman, Pimtong
;
Qu, Hailin
- In:
Journal of travel and tourism marketing
30
(
2013
)
3/4
,
pp. 169-185
Persistent link: https://www.econbiz.de/10009775463
Saved in:
6
An extended TAM to explore behavioural intention of consumers to use m-commerce
Chang, Shih-Chi
;
Sun, Chia-Chi
;
Pan, Lee-Yuan
;
Wang, …
- In:
Journal of information & knowledge management : JIKM
14
(
2015
)
2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10011419148
Saved in:
7
Antecedents of customer satisfaction in internet banking : Technology Acceptance Model (TAM) redefined
George, Ajimon
;
Kumar, G. S. Gireesh
- In:
Global business review
14
(
2013
)
4
,
pp. 627-638
Persistent link: https://www.econbiz.de/10010258595
Saved in:
8
A perceived reliability-based customer satisfaction model in self-service technology
Barua, Zapan
;
Aimin, Wang
;
Hongyi, Xu
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 446-466
Persistent link: https://www.econbiz.de/10011880828
Saved in:
9
Internet banking adoption : case of Lithuania and Latvia
Gaile-Sarkane, Elīna
;
Jurevičienė, Daiva
; …
- In:
International journal of learning and change : IJLC
9
(
2017
)
1
,
pp. 46-58
Persistent link: https://www.econbiz.de/10011755759
Saved in:
10
Examining the determinants of mobile banking app continuance intention in India : an extension of the is success model
Saibaba, S.
- In:
Journal of internet commerce
23
(
2024
)
1
,
pp. 50-89
Persistent link: https://www.econbiz.de/10014447659
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