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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
83,868
Konsumentenverhalten
81,419
Theorie
21,328
Theory
20,728
Zins
18,872
Interest rate
17,578
USA
9,352
Relationship marketing
9,173
Beziehungsmarketing
9,144
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8,776
Bank
8,152
Brand management
7,609
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7,569
Brand image
6,770
Markenimage
6,730
Geldpolitik
6,633
Deutschland
6,580
Monetary policy
6,486
Customer satisfaction
5,764
Online-Handel
5,725
Germany
5,717
Online retailing
5,714
Schätzung
5,519
Informationsverhalten
5,327
Estimation
5,204
Information behaviour
5,036
Social Web
5,035
Social web
5,031
Online-Marketing
4,639
Internet marketing
4,624
Service quality
4,508
Dienstleistungsqualität
4,462
Brand
4,363
Markenartikel
4,353
Kreditgeschäft
4,298
Einzelhandel
4,278
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4,235
Bank lending
4,216
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4,207
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108
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Gustafsson, Anders
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Liu, Chih-Hsing
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Rohman, Fatchur
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
323
International journal of hospitality management
199
Journal of business research : JBR
153
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
78
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
58
The service industries journal
51
Psychology & marketing
50
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Service business
41
Journal of service management
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service research : JSR
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
Tourism management perspectives : TMP
36
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
31
Journal of Islamic marketing
28
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
International journal of services, economics and management
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
Tourism analysis : an interdisciplinary tourism & hospitality journal
24
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ECONIS (ZBW)
5,595
EconStor
6
OLC EcoSci
1
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1
The influence of loyalty index score on consumer credit profit ability
Prihartono, Aditya Galih
;
Ujang Sumarwan
;
Achsani, Noer Azam
- In:
Asia Pacific journal of finance and banking research
6
(
2012
)
6
,
pp. 14-25
Persistent link: https://www.econbiz.de/10009684080
Saved in:
2
The effect of consumer confusion proneness on word of mouth, trust, and customer satisfaction
Walsh, Gianfranco
;
Mitchell, Vincent-Wayne
- In:
European journal of marketing : EJM
44
(
2010
)
6
,
pp. 838-859
Persistent link: https://www.econbiz.de/10003989148
Saved in:
3
Some people just want to read : the roles of age, interactivity, and perceived usefulness of print in the consumption of digital information products
Kirk, Colleen P.
;
Chiagouris, Larry
;
Gopalakrishna, Pradeep
- In:
Journal of retailing and consumer services
19
(
2012
)
1
,
pp. 168-178
Persistent link: https://www.econbiz.de/10009507877
Saved in:
4
Consumers' online information search : Gen Yers' finding needles in the internet haystack
Maity, Moutusy
;
Hsu, Maxwell K.
;
Pelton, Lou E.
- In:
Journal of marketing channels : ... distribution …
19
(
2012
)
1
,
pp. 49-76
Persistent link: https://www.econbiz.de/10009508578
Saved in:
5
Online social shopping : the impact of attitude, customer information quality, effectiveness of information content and perceived social prescence
Daliri, Esmaeil
;
Sajad Rezaei
;
Wan Khairuzzaman Wan Ismail
- In:
International journal of business environment : IJBE
6
(
2014
)
4
,
pp. 426-450
Persistent link: https://www.econbiz.de/10010492051
Saved in:
6
Search, purchase, and satisfaction in a multiple-channel environment : how have mobile devices changed consumer behaviors?
Singh, Sonika
;
Jang, Sungha
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013169704
Saved in:
7
Customer information search in the context of e-commerce : a cross-cultural analysis
Codignola, Federica
;
Capatina, Alexandru
;
Lichy, Jessica
; …
- In:
European journal of international management : EJIM
16
(
2021
)
1
,
pp. 28-59
Persistent link: https://www.econbiz.de/10012610893
Saved in:
8
Consumer search and satisfaction with mental health services
Larson, Lindsay R. L.
;
Bock, Dora Elizabeth
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 736-748
Persistent link: https://www.econbiz.de/10011590918
Saved in:
9
The moderating influence of country of origin information seeking on homophily and product satisfaction
Van Esch, Patrick
;
Northey, Gavin
;
Duffy, Sarah
; …
- In:
Country of origin effect : looking back and moving forward
,
(pp. 40-56)
.
2019
Persistent link: https://www.econbiz.de/10012008494
Saved in:
10
When is enough, enough? : investigating product reviews and information overload from a consumer empowerment perspective
Hu, Han-fen
;
Krishen, Anjala S.
- In:
Journal of business research : JBR
100
(
2019
),
pp. 27-37
Persistent link: https://www.econbiz.de/10012023771
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