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~subject:"Kundenzufriedenheit"
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An empirical study of the moti...
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Kundenzufriedenheit
Social Web
20,560
Social web
20,529
Vietnam
13,497
Viet Nam
10,617
Consumer behaviour
8,002
Konsumentenverhalten
7,939
Online-Marketing
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Viral marketing
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Virales Marketing
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Kundenintegration
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3,964
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Beziehungsmarketing
3,658
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2,602
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2,601
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2,433
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2,290
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2,285
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2,211
social media
2,179
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2,124
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2,121
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2,120
Consumer attitudes
1,842
Web 2.0 technologies
1,743
Web 2.0-Technologien
1,743
Internet
1,630
Innovation
1,573
Digitalisierung
1,557
Digitization
1,504
Innovationsmanagement
1,489
Verbrauchereinstellung
1,479
Innovation management
1,466
Brand image
1,458
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1,454
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1,362
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1,278
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1,276
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1,315
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Ha Nam Khanh Giao
8
Ha Nam Khanh, Giao
8
Bilgihan, Anil
7
Han, Heesup
7
Pham Ngoc Thuy
7
Gil Saura, Irene
6
Le Nguyen Hau
6
Rather, Raouf Ahmad
6
Sparks, Beverley
6
Van Vaerenbergh, Yves
6
Balaji, M. S.
5
Bui Nhat Vuong
5
Goldfarb, Avi
5
Lederman, Mara
5
So, Kevin Kam Fung
5
Woratschek, Herbert
5
Casidy, Riza
4
Edvardsson, Bo
4
Haverila, Kai
4
Hollebeek, Linda D.
4
Hsu, Maxwell K.
4
Kim, Woo Gon
4
Klaus, Philipp
4
Krishen, Anjala S.
4
Law, Chun Hung Roberts
4
Li, Hongxiu
4
Liu, Chih-Hsing
4
Loureiro, Sandra Maria Correia
4
Mariani, Marcello M.
4
McLaughlin, Caitlin
4
Popp, Bastian
4
Sreejesh, S.
4
Teichert, Thorsten
4
Ye, Qiang
4
Abror, Abror
3
Akbari, Mohsen
3
Altinay, Levent
3
Aslam, Wajeeha
3
Auh, Seigyoung
3
Berenguer Contrí, Gloria
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Ernst-Moritz-Arndt-Universität Greifswald
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1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
ICServ <5., 2017, Wien>
1
IGI Global
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International Conference on Services Management <North Cyprus)>
1
Springer Fachmedien Wiesbaden
1
Technische Universität Dresden
1
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Journal of retailing and consumer services
74
International journal of hospitality management
44
Journal of business research : JBR
44
Tourism management : research, policies, practice
26
Cogent business & management
25
Journal of hospitality marketing & management
24
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
24
The journal of services marketing
23
International journal of contemporary hospitality management
21
Journal of travel and tourism marketing
21
Journal of Asian finance, economics and business : JAFEB
20
Service business
19
The service industries journal
17
Psychology & marketing
14
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
13
Asia Pacific journal of marketing and logistics
12
Journal of service management
12
Journal of hospitality and tourism insights
11
Journal of strategic marketing
11
International journal of electronic marketing and retailing : IJEMR
10
Technological forecasting & social change : an international journal
10
The TQM journal : the international review of organizational improvement
10
Journal of electronic commerce research : JECR
9
Journal of marketing management : MM
9
Services marketing quarterly
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
International journal of internet marketing and advertising : IJIMA
7
Journal for global business advancement : JGBA
7
Journal of global marketing
7
Journal of internet commerce
7
Journal of the Academy of Marketing Science
7
The journal of consumer marketing
7
Tourism management perspectives : TMP
7
European journal of marketing : EJM
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of business information systems : IJBIS
6
International journal of market research
6
International journal of retail and distribution management
6
International journal of technology marketing : IJTMkt
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
6
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ECONIS (ZBW)
1,337
EconStor
1
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1
Exploring online customer engagement with hospitality products and its relationship with involvement, emotional states, experience and brand advocacy
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 147-171
Persistent link: https://www.econbiz.de/10012176591
Saved in:
2
Effects of online-generated content on consumer engagement across post-pandemic pre-travel stage among young domestic tourists in
Vietnam
Thi Huong-Thanh Nguyen
;
Vuong-Bach Vo
;
My Tien Ta
- In:
Journal for international business and entrepreneurship …
16
(
2024
)
1
,
pp. 63-85
Persistent link: https://www.econbiz.de/10015057140
Saved in:
3
Sentiment analysis and topic modelling on user-generated content in hospitality : a case study on customer perceptions in Ho Chi Minh City,
Vietnam
Thai-Doan Dang
;
Manh-Tuan Nguyen
;
Giang-Do Nguyen
- In:
Journal for international business and entrepreneurship …
16
(
2024
)
2
,
pp. 165-183
Persistent link: https://www.econbiz.de/10015057207
Saved in:
4
Examining drivers and outcomes of social media brand engagement
Leckie, Civilai
;
Dwivedi, Abhishek
;
Johnson, Lester W.
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
2
,
pp. 350-367
Persistent link: https://www.econbiz.de/10013163333
Saved in:
5
Co-creation of online service recoveries and its effects on complaint bystanders
Hutzinger, Clemens
;
Weitzl, Wolfgang
- In:
Journal of business research : JBR
130
(
2021
),
pp. 525-538
Persistent link: https://www.econbiz.de/10012544868
Saved in:
6
Exploring customer engagement in tourism : construct proposal and antecedents
Romero, Jaime
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
4
,
pp. 293-306
Persistent link: https://www.econbiz.de/10011951593
Saved in:
7
Customer engagement and online reviews
Thakur, Rakhi
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 48-59
Persistent link: https://www.econbiz.de/10011808477
Saved in:
8
Customer encounter satisfaction and narrative force : an investigation of user-generated content on TripAdvisor
Cassar, Mario
;
Konietzny, Jirka
;
Caruana, Albert
- In:
Scandinavian journal of hospitality and tourism
23
(
2023
)
1
,
pp. 51-72
Persistent link: https://www.econbiz.de/10014291580
Saved in:
9
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
Saved in:
10
An integrated model for customer's e-loyalty : evidence from online shopping in
Vietnam
Ha Nam Khanh Giao
;
Bui Nhat Vuong
- In:
International journal of business information systems : …
45
(
2024
)
3
,
pp. 297-323
Persistent link: https://www.econbiz.de/10015061794
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