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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Measuring quality of information services : combining mystery shopping and customer satisfaction research to assess the performance of tourist offices
Minghetti, Valeria
;
Celotto, Emilio
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
5
,
pp. 565-580
Persistent link: https://www.econbiz.de/10010400560
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