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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Customer services quality
365
Consumer behaviour
254
Brand awareness
246
Brand image
202
Brand management
193
Konsumentenverhalten
184
Markenimage
181
Markenführung
175
Customer satisfaction
159
brand awareness
138
Brand
110
Markenartikel
107
Relationship marketing
89
Beziehungsmarketing
82
Service quality
56
Brand loyalty
49
Brand equity
41
Brand Awareness
40
brand loyalty
37
Customer loyalty
36
Social Web
36
Social web
36
brand image
36
Dienstleistungsqualität
35
Brands
32
Internet marketing
30
Marketing management
28
Online-Marketing
28
Advertising
27
Advertising effects
27
Werbewirkung
27
perceived quality
27
Banking
26
Marketingmanagement
26
India
25
Electronic commerce
24
SERVQUAL
24
brand equity
24
purchase intention
23
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Undetermined
16
Free
6
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Article
37
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Article in journal
37
Aufsatz in Zeitschrift
37
Language
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English
37
Author
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Liu, Chih-Hsing
2
Mahapatra, Siba Sankar
2
Ahmad, Anees
1
Akram, Mubasher
1
Ali, Rofin Thirunelvelikaran Mohammed
1
Allen, Peter M.
1
Asante, Isaac Owusu
1
Asif, Muhammad
1
Ayodele, Adeola A.
1
Aziz, Rasha Abd El
1
Bala, Pradip Kumar
1
Bennett, Keri
1
Biswas, A.
1
Bonfanti, Angelo
1
Bowen, Michael
1
Chakraborty, Shibashish
1
Chang, Kuei-Feng
1
Chen, Chen-Ju
1
Chen, Ching-Chin
1
Cheruiyot, Thomas K.
1
Chou, Sheng-Fang
1
Coughlan, Joseph
1
Dagli, Osman
1
Dasgupta, Shilpee A.
1
Debata, Bikash Ranjan
1
Dimitrovski, Darko
1
Djamereng, Asdar
1
Dobrzycki, Holly
1
Evans, Bruce J. W.
1
Ezenwafor, Ebuka Christian
1
Fang, Yen-Po
1
Frimpong, Kwabena
1
Gan, Bernard
1
Gil Saura, Irene
1
Gliatis, Vassilis
1
Hanafi, Muh. Alam Nasyrah
1
Hooper, Daire
1
Huang, Ping-Lung
1
Hussien, Miran Ismail
1
Hwang, Joyce Hyunjoo
1
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Benchmarking : an international journal ; BIJ
3
The TQM journal : the international review of organizational improvement
3
International journal of contemporary hospitality management
2
The journal of services marketing
2
Benchmarking : an international journal
1
Business and Economic Research : BER
1
European journal of marketing
1
Global business and finance review
1
International journal of business
1
International journal of business innovation and research : IJBIR
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of economic perspectives : IJEP
1
International journal of economics and business research : IJEBR
1
International journal of management and economics
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of Indian business research
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of retailing and consumer services
1
Journal of service management
1
Managing service quality : MSQ ; an international journal
1
Nepalese journal of economics : a publication of Uniglobe College
1
Nepalese journal of finance : a publication of Uniglobe College
1
Psychology & marketing
1
The journal of brand management : an international journal
1
The journal of business and economic studies
1
Total quality management & business excellence
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
37
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1
Interrelations of service quality and service loyalty dimensions in medical tourism : a structural equation modelling approach
Debata, Bikash Ranjan
;
Patnaik, Bhaswati
;
Mahapatra, …
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
1
,
pp. 18-55
Persistent link: https://www.econbiz.de/10010519965
Saved in:
2
Service satisfaction in E_electricity service in Odisha ( a state of India) by structural equation modeling
Satapathy, Suchismita
;
Mahapatra, Siba Sankar
;
Patel, S. K.
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
4
,
pp. 634-650
Persistent link: https://www.econbiz.de/10010385857
Saved in:
3
Towards an approach to signage management quality (SMQ)
Bonfanti, Angelo
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 312-321
Persistent link: https://www.econbiz.de/10009788847
Saved in:
4
The servicescape as an antecedent to service quality and behavioral intentions
Hooper, Daire
;
Coughlan, Joseph
;
Mullen, Michael R.
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 271-280
Persistent link: https://www.econbiz.de/10009788854
Saved in:
5
Relative importance of satisfaction dimensions on service performance : a developing country context
Frimpong, Kwabena
;
Wilson, Alan M.
- In:
Journal of service management
24
(
2013
)
4
,
pp. 401-419
Persistent link: https://www.econbiz.de/10009790193
Saved in:
6
Implementing CRM in nursing homes : the effects of resident satisfaction
Wang, Mai-ling
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
5
,
pp. 388-409
Persistent link: https://www.econbiz.de/10009792542
Saved in:
7
Causal relationships between table game players’ perceptions of service quality, perceived winning, and game spending : moderating effects of demographic factors
Jeon, Sang Mi
;
Magnini, Vincent P.
;
Kim, Insin
;
Hyun, …
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 922-944
Persistent link: https://www.econbiz.de/10010125916
Saved in:
8
Investigating e-banking service quality in one of Egypt's banks : a stakeholder analysis
Hussien, Miran Ismail
;
Aziz, Rasha Abd El
- In:
The TQM journal : the international review of …
25
(
2013
)
5
,
pp. 557-576
Persistent link: https://www.econbiz.de/10010126400
Saved in:
9
Service quality and relative performance of public universities in East Africa
Cheruiyot, Thomas K.
;
Maru, Loice C.
- In:
The TQM journal : the international review of …
25
(
2013
)
5
,
pp. 533-546
Persistent link: https://www.econbiz.de/10010126406
Saved in:
10
Managing and improving service quality in higher education
Sharabi, Moshe
- In:
International journal of quality and service sciences
5
(
2013
)
3
,
pp. 309-320
Persistent link: https://www.econbiz.de/10010127402
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