Large-scale failure of telecenters in rural areas has subdued initial high expectations with regard to ICT bringing about developmental changes and given rise to skepticism about the long-term financial sustainability of such telecenters. The experience in many Indian states, including...

In the recent years, two significant changes have taken place in an effort to address the rural poor: Businesses have started recognizing the potential of rural markets and governments have started using telecentres for providing government-to-citizen G2C services to rural citizens. In India,...