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Is my boss really listening to me? : the impact of perceived supervisor listening on emotional exhaustion, turnover intention, and organizational citizenship behavior
Lloyd, Karina J.; Boer, Diana; Keller, Joshua W.; … - In: Journal of business ethics : JOBE 130 (2015) 3, pp. 509-524
Persistent link: https://www.econbiz.de/10011340217
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The impact of employee satisfaction on employee intention to leave : a case study analysis
Lai Wan Hooi; Pang Yoon Leong - In: Journal for international business and entrepreneurship … 8 (2015) 3, pp. 281-299
Persistent link: https://www.econbiz.de/10011526758
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An examination of variables that predict turnover, staff and caregiver satisfaction in behavior-analytic organizations
Cymbal, Daniel J.; Litvak, Sara; Wilder, David; Burns, … - In: Journal of organizational behavior management 42 (2022) 1, pp. 36-55
Persistent link: https://www.econbiz.de/10013209523
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Well-being, affective commitment and job satisfaction : influences on turnover intentions in casual dining employees
DiPietro, Robin B.; Moreo, Andrew; Cain, Lisa - In: Journal of hospitality marketing & management 29 (2020) 2, pp. 139-163
Persistent link: https://www.econbiz.de/10012256124
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A structural equation modelling evaluation of antecedents and interconnections of call centre agents' intention to quit
Iwu, Chux Gervase; Opute, Abdullah Promise; … - In: Journal of risk and financial management : JRFM 14 (2021) 4, pp. 1-21
Call centers play a significant role in the operational dynamics of different types of businesses. This is especially the case because a call center agent’s demeanor can impair or engender customer satisfaction, which has ramifications for business patronage. Unfortunately, the pressures...
Persistent link: https://www.econbiz.de/10012522259
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Proactive career orientation and physical mobility preference as predictors of important work attitudes : the moderating role of pay satisfaction
Redondo, Raquel; Sparrow, Paul R.; Hernández-Lechuga, … - In: International journal of human resource management 34 (2023) 8, pp. 1554-1583
Persistent link: https://www.econbiz.de/10014323055
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Expressions of anti-Black biases, job satisfaction, and turnover intentions in the full-service restaurant industry
Brewster, Zachary W.; Heffner, Allen V. - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 2, pp. 291-302
Persistent link: https://www.econbiz.de/10014230014
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The relationship between managerial satisfaction and job turnover intention : the mediating role of job satisfaction
Öztürk Başol, Rüveyda; Demirkaya, Harun - In: Management 12 (2017) 3, pp. 235-248
The growth of service sector in Turkey occurs faster than the other sectors and the number of shopping malls increases correspondingly. The rapid growth of the number of shopping malls has necessitated the measurement of the attitudes of the employees in this sector. This study demonstrated that...
Persistent link: https://www.econbiz.de/10011815384
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The benefits of walking your talk : aggregate effects of behavioral integrity on guest satisfaction, turnover, and hotel profitability
Simons, Tony; McLean Parks, Judi; Tomlinson, Edward C. - In: Cornell hospitality quarterly : CQ 59 (2018) 3, pp. 257-274
Persistent link: https://www.econbiz.de/10011912810
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The impact of green training on employee turnover intention and customer satisfaction : an integrated perspective
Han, Jung Woo; Kok, Seng Kiat; McClelland, Bob - In: Corporate social responsibility and environmental management 30 (2023) 6, pp. 3006-3019
Persistent link: https://www.econbiz.de/10014426728