Trust has been identified as a significant role-playing factor, which guards supply chains against high inventories and poor customer services. Previous research addressed trust in supply chain mostly with the aid of surveys, interviews and field data analysis. Using an extended version of the...

We investigate the relationship between trust and inventory replenishment decision indicators in a triadic (three-echelon) serial supply chain. We consider two types of trust; trust in supplier and trust in customer. The extant behavioral operations literature on inventory management generally...