Purpose – The purpose of this paper is to address the importance of effective crisis management, and the commensurate lessons to be learned from the Toyota Corporation's denial of malfunctions on a number of different Toyota brands of vehicles during the period 2007‐2010. The case analysis...

Organisational excellence and leadership strategies are of primary importance to successful international business firms today. The keys to organisational excellence focus on four primary factors. First, the firm must take good care of its customers via superior product quality and exceptional...

The past two decades have been characterized as a time of merger mania. Unprecedented numbers of consolidations have occurred. Paradoxically these mergers have typically failed to achieve the targeted results. From a general point of view, the financial track record of recent mergers is, in...

Purpose – The purpose of this paper is to examine the key contemporary paradigms of management and leadership based upon an evolving linguistic analysis that is rich in the development of these concepts. Following this examination, the justification of the perspective of managerial leadership...

Purpose – Socioeconomic stress has been a major influence on organizational development during the past decade, and will continue for the foreseeable future. This treatise aims to focus on The Key and its importance for effective organizational development via leadership responses to...

Management teambuilding within a multinational enterprise is greatly enhanced if the interactive style reflected by each person is considered. The blend of behavioral styles can affect the collective achievements of the entire management team, as well as the accomplishments of each member of the...

For the past ten years the management literature has increasingly discussed the concept of learning organizations. Yet, more that a decade later, few organizations have figured out how to create the structures and processes necessary to assure continuous learning. This article purports that this...

The traditional management skills of planning, organizing, directing and controlling are inadequate in the fast‐paced, constantly changing, highly complex world of twenty‐first century organizations. This article uses concepts from quantum mechanics and chaos theory as metaphors for a new...

Organizations benefit from workforce diversity and also benefit from cultural cohesion. Individuals benefit from job/person fit. However, not only do individuals with diverse behavioral styles often have differing values and interests, they also tend to prefer different types of job assignments...

Purpose – To introduce the behavioral style paradigm as a tool for creating effective upward influence within academic organizations. Design/methodology/approach – Concepts of upward influence, behavioral style, communication orientation, back‐up style, and style flexibility are described...