"The Elgar Companion to Managing People Across the Asia-Pacific provides a crucial exploration of current business and management research, touching upon topics such as leadership, employee motivation and politics, and innovation to provide a timely examination of management in the Asia-Pacific....

Cover; Followership: What is it and why do People Follow?; Copyright Page; Contents; List of Contributors; Introduction and Book Overview; Overview of Chapters; References; PART 1: WHAT IS FOLLOWERSHIP?; 1. Exploring Historical Perspectives of Followership: The Need for an Expanded View of...

Even if we don't realise it, most of us are now familiar with the idea of 'emotional labour'; that 'service with a smile' which everyone from cabin crew to restaurant or call centre staff is expected to give, irrespective of what they actually feel or think. This book considers the complex ways...