Purpose – This paper investigates the relationship between managerial emotional intelligence (EI) levels and a rating of leadership effectiveness (subordinate ratings). Design/methodology/approach – The study involved administering the Mayer Salovey Caruso emotional intelligence test...

Since the late 1980s, learning organisations have been deemed to have a number of advantages over non‐learning ones. One organisation that has been identified as “a premiere learning organisation”, is Royal Dutch Shell (RDS). Despite this, in 1998 its results were the worst in its history....