Groth, John C. - In: The TQM Magazine 7 (1995) 3, pp. 54-59
the organization serves as a basis for identifying and selecting goals. Identifiable, attainable, and realistic goals are … essential in leading, motivating and focusing human talents to move efficiently towards goals. There should exist a clearly … stated philosophy with respect to total quality management and the organization’s pursuit of its goals. Furthermore, specific …