This paper presents a study of prosocial workplace behaviors indicative of spiritual formation. This research aims to provide practical guidance to managers interested in fostering workplace spirituality and engagement. We present a theoretical model of prosocial workplace behaviors analogous to...

This article discusses the principles of quality management and benefits of their implementation in central banks. It is based on new principles of quality management, in particular to: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision...