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Understanding the leadership perceptions of staff in China's hotel industry : integrating the macro- and micro-aspects of leadership contexts
Wong, Alan; Chan, Andrew - In: International journal of hospitality management 29 (2010) 3, pp. 437-447
Persistent link: https://www.econbiz.de/10003983152
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The influence of a leader's servant leadership on employees' perception of customers' satisfaction with the service and employees' perception of customers' trust in the service fir...
Hwang, Hee-joong; Kang, Minjeong; Youn, Myoung-kil - In: Journal of global scholars of marketing science : … 24 (2014) 1, pp. 65-76
Persistent link: https://www.econbiz.de/10010408232
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Is this smile for real? : the role of affect and thinking style in customer perceptions of frontline employee emotion authenticity
Lechner, Andreas T.; Paul, Michael - In: Journal of business research : JBR 94 (2019), pp. 195-208
Persistent link: https://www.econbiz.de/10011947349
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The strong, sensitive type : effects of gender stereotypes and leadership prototypes on the evaluation of male and female leaders
Johnson, Stefanie K.; Murphy, Susan E.; Zewdie, Selamawit; … - In: Organizational behavior and human decision processes : … 106 (2008) 1, pp. 39-60
Persistent link: https://www.econbiz.de/10003785242
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Die Wahrnehmung der Gerechtigkeit von Führungskräften in Arbeitssituationen : ein kritischer Beitrag zur Messung und Analyse von Gerechtigkeitswahrnehmungen in Organisationen
Feldmann, Marcel - 2009
Organisationen die Wahrnehmung der Gerechtigkeit von Führungskräften stets im Kontext komplexer Arbeitssituationen erfolgt, wurde in …
Persistent link: https://www.econbiz.de/10003958720
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Personality type and leadership focus : relationship between self and line-manager perceptions
Sieff, Grant - In: SA journal of human resource management : SAJHRM 7 (2009) 1, pp. 63-73
Persistent link: https://www.econbiz.de/10003993068
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Working identities? : antagonistic discursive resources and managerial identity
Clarke, Caroline A.; Brown, Andrew Douglas; Hailey, … - In: Human relations 62 (2009) 3, pp. 323-352
Persistent link: https://www.econbiz.de/10003873181
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Men's perceptions of women leaders and managers
Berg, Patti J.; Schweinle, William E.; Hulse, Betty A. - 2013
Persistent link: https://www.econbiz.de/10009745596
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Leading via the heart and mind : the roles of leader and follower emotions, attributions and interdependence
Eberly, Marion B.; Fong, Christina T. - In: The leadership quarterly : LQ ; an international … 24 (2013) 5, pp. 696-711
Persistent link: https://www.econbiz.de/10010202198
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What do leaders have to live up to? : contrasting the effects of central tendency versus ideal-based leader prototypes in leader categorization porcesses
Quaquebeke, Niels van; Graf, Matthies; Eckloff, Tilman - In: Leadership 10 (2014) 2, pp. 191-217
Persistent link: https://www.econbiz.de/10010370076