Purpose: The purpose of this research is to broaden the current understanding of the relationship between top leadership characteristics and Six Sigma success. Design/methodology/approach:The research used a cross-sectional survey methodology where 212 companies from six different industries...

This study develops a model in which transformational leadership affects team coordination and performance through the conflict management approaches adopted by team members. Data were collected from three different sources in a lagged design from 108 teams in a large enterprise in China....