-- Chapter 4: Managerial Skills and Competencies -- Chapter 5: Leadership -- Chapter 6: Human Resources Management -- Chapter 7 … topics such general management, leadership, education and training, skills and competencies, crisis management, and managing … people-centric management and leadership style while at the same time maintain operational efficiency. A unique book in terms …

This book provides an evidence-based actionable framework and measure of servant leadership to help management … Airlines, Ritz-Carlton, and ServiceMaster apply servant leadership. Servant leadership is an intellectually compelling and … emotionally satisfying theory of leadership with relevance and application to the workplace settings. Based on multiple rigorous …