In recent years, the healthcare industry is constantly concerned to provide better quality of patient care with less waste of resources through application of continuous improvement (CI) initiatives such as Lean and Six Sigma. The purpose of this paper is to evaluate the status of Lean and Six...

Purpose – The purpose of this paper is to critically evaluate whether Lean Six Sigma (LSS) can be a powerful business improvement methodology for improving the efficiency and effectiveness of higher education institutions (HEIs). The paper will also explore the fundamental challenges, barriers...