Find your purpose: commit to change -- Identify opportunity: measure and analyze the process -- Drive value: streamline the process -- Control the process: make the work and data visible -- Transform: organize the team -- Engage! set team goals -- Implement change: lead the transition -- Stand...

Cover -- Title page -- CIP data -- Dedication -- Contents -- List of Figures -- Acknowledgements -- Prologue - A Lean Parable: Efficiency is the Best Form of Job Security! -- Introduction: Lean Culture and Engaged Team Performance -- A SHORT HISTORY OF PROCESS AND PERFORMANCE IMPROVEMENT --...