Roemeling, Oskar; Land, Martin; Ahaus, Kees - In: International Journal of Operations & Production Management 37 (2017) 9, pp. 1229-1245
Purpose The purpose of this paper is to investigate the roles that employee-initiated Lean improvement projects play in health care. Lean ideas are introduced to improve flow in health care. Although variability is detrimental to flow performance, it is unclear whether Lean initiatives set out...