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Constructs of quality in higher education services

Sunder M., Vijaya - In: The international journal of productivity and … 65 (2016) 8, pp. 1091-1111

Persistent link: https://www.econbiz.de/10011629508

Lean six sigma project management : a stakeholder management perspective

Sunder M., Vijaya - In: The TQM journal : the international review of … 28 (2016) 1, pp. 132-150

Persistent link: https://www.econbiz.de/10011534392

Lean additives in a service factory : a design science approach

Sunder M., Vijaya; Ganesh, L. S. - In: Technovation : the international journal of … 104 (2021), pp. 1-15

Persistent link: https://www.econbiz.de/10012873097

Lean services : a systematic review

Gupta, Shradha; Sharma, Monica; Sunder M., Vijaya - In: The international journal of productivity and … 65 (2016) 8, pp. 1025-1056

Persistent link: https://www.econbiz.de/10011629496

Using Six Sigma DMAIC for Lean project management in education : a case study in a German kindergarten

Antony, Jiju; Scheumann, Tim; Sunder M., Vijaya; … - In: Total quality management & business excellence 33 (2022) 13, pp. 1489-1509

Persistent link: https://www.econbiz.de/10013415858

A dynamic capabilities view of lean in a service context

Sunder M., Vijaya; Ganesh, L. S.; Marathe, Rahul Ratnakar - In: IEEE transactions on engineering management : EM 70 (2023) 11, pp. 3887-3901

Persistent link: https://www.econbiz.de/10014424474

Beyond efficiency : the role of lean practices and cultures in developing dynamic capabilities microfoundations

Gutierrez, Leopoldo; Lameijer, Bart Alex; Anand, Gopesh; … - In: International journal of operations & production management 42 (2022) 13, pp. 506-536

Persistent link: https://www.econbiz.de/10013531169

Lean six sigma in banking services : operational and strategy applications for theory and practice

Sunder M., Vijaya; Ganesh, L. S. - 2020

Persistent link: https://www.econbiz.de/10012208691

Lean services: a systematic review

Gupta, Shradha; Sharma, Monica; Sunder M., Vijaya - In: International Journal of Productivity and Performance … 65 (2016) 8, pp. 1025-1056

Purpose The purpose of this paper is to highlight the importance of Lean methodology through an exhaustive literature review, and its implications and application in the service industry right from its initiation in 1990s till date. Design/methodology/approach The paper summarises the evolution...

Persistent link: https://www.econbiz.de/10014797747

Soft lean practices and organizational resilience in the service sector

Tortorella, Guilherme Luz; Prashar, Anupama; Antony, Jiju; … - In: Management decision 62 (2024) 4, pp. 1424-1452

Persistent link: https://www.econbiz.de/10015045787