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The technician routing problem with experience-based service times
Chen, Xi; Thomas, Barrett W.; Hewitt, Mike - In: Omega : the international journal of management science 61 (2016), pp. 49-61
Persistent link: https://www.econbiz.de/10011475684
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Multi-period technician scheduling with experience-based service times and stochastic customers
Chen, Xi; Thomas, Barrett W.; Hewitt, Mike - In: Computers & operations research : and their … 82 (2017), pp. 1-14
Persistent link: https://www.econbiz.de/10011674358
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Balancing flexibility and inventory in workforce planning with learning
Valeva, Silviya; Hewitt, Mike; Thomas, Barrett W.; … - In: International journal of production economics 183 (2017), pp. 194-207
Persistent link: https://www.econbiz.de/10011641049
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An approximate dynamic programming method for the multi-period technician scheduling problem with experience-based service times and stochastic customers
Chen, Xi; Hewitt, Mike; Thomas, Barrett W. - In: International journal of production economics 196 (2018), pp. 122-134
Persistent link: https://www.econbiz.de/10011820772