Zeng, Shouzhen; Gonzalez, Joaquin; Lobato, Clemente - In: Management Decision 53 (2015) 9, pp. 2060-2072
Purpose – The purpose of this paper is to analyse the relationships between Web 2.0 adoption, innovation, organizational learning and organizational performance in the hotel industry. Design/methodology/approach – A sample of four and five-star hotels provides the data. The fieldwork took...