This paper draws on a survey of the expectations and perceptions regarding customer service provided by manufacturers to grocery retailers in five large Brazilian cities located in different geographical regions (South, Southeast and Northeast). Regional differences in expectations and...

Many low income countries are experiencing a “nutrition transition” towards the consumption of more energy-dense, highly processed foods and beverages that are often high in caloric sweeteners, fat and salt. Changing lifestyles and urbanisation have coincided with a ‘retail revolution’,...

Food environments in Africa are changing rapidly, with modern retailers - such as supermarkets, hypermarkets, and fast-food restaurants - gaining in importance. Changing food environments can influence consumer food choices and dietary patterns. Recent research suggested that the growth of...