Similar Search Results

An analysis study on service-oriented manufacturing strategies

Zhen, Lu - In: International journal of production economics 139 (2012) 1, pp. 220-228

Persistent link: https://www.econbiz.de/10009572684

Developing global service innovation capabilities : how global manufacturers address the challenges of market heterogeneity

Parida, Vinit; Sjödin, David Rönnberg; Lenka, Sambit; … - In: Research technology management : RTM 58 (2015) 5, pp. 35-44

Persistent link: https://www.econbiz.de/10011391998

Digitalized product-service systems in manufacturing firms : a case study analysis

Lerch, Christian; Gotsch, Matthias - In: Research technology management : RTM 58 (2015) 5, pp. 45-52

Persistent link: https://www.econbiz.de/10011392004

The performance impact of industrial services and service orientation on manufacturing companies

Kohtamaki, Marko; Hakala, Henri; Partanen, Jukka; … - In: Journal of service theory and practice : JSTP 25 (2015) 4, pp. 463-485

Persistent link: https://www.econbiz.de/10011400721

CASE : managing customer relationship gaps at SKF

Nordin, Fredrik; Brozovic, Danilo; Kowalkowski, Christian; … - In: Journal of business market management : JBM 8 (2015) 2, pp. 455-463

This teaching case study focuses on SKF, a leading supplier of products, services and solutions. It consists of an overview of the company and then a narrative concentrating on the sudden loss of a large customer relationship. Moreover, it explores how central individuals devise various...

Persistent link: https://www.econbiz.de/10011379461