"In a difficult economic climate it is more important than ever to manage bad behaviour in the workplace and minimize the damage negative and destructive employees can have on an organization. This book looks at the problems companies can face but also shows how to resolve these issues and work...

Acknowledgements -- Introduction -- A model of motivation -- Generational differences -- The biology of stress and well-being -- Measuring motivation -- The power of communication and conversations -- Intrinsic motivation -- Work engagement, organizational health and culture -- Extrinsic...

Introduction -- The nature of work motivation: passion, energy, flow and enchantment -- A theory of disenchantment -- The bad apple & bad barrel hypothesis -- Organisational honesty, lying and hypocrisy -- A sense of fairness: perceived equity and inequity -- Bullying versus respect -- Trust and...