Alamsjah, Firdaus; Asrol, Muhammad - In: Journal of industrial engineering and management : JIEM 16 (2023) 1, pp. 27-53
Purpose: Using the knowledge-based view as the theoretical lens, this study aims to assess the effect of middle managers' ambidexterity, continuous improvement and organizational agility on the business performance within the manufacturing and service industries.Design/methodology/approach:...