Purpose – The purpose of this paper is to review the LibGuides website that hosts library user guides. Design/methodology/approach – This paper outlines the features and benefits of the LibGuides site, describes how it can be used as a web portal and peruses its hosted content. Findings –...

This article issues a challenge to information service providers and to researchers in information management to reflect on the ways the concept of ‘users’ has been constructed and applied. It is argued that we need to be mindful of the conceptual parameters we establish by our notions of...