Marinkovic, Valentina; Heine, Ina; Georgiev, Andrijana … - In: Journal of industrial engineering and management : JIEM 13 (2020) 3, pp. 495-513
Purpose: In this paper, a practical framework is presented for the successful integration of buyers and contract organizations based on the Critical Incident Technique (CIT). Methodology: The initial pool of situations was developed inductively according to qualitative data provided by ten...
