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Transaction cost economics, resource dependence theory, and customer-supplier relationships
Fink, Robert C.; Edelman, Linda F.; Hatten, Kenneth J.; … - In: Industrial and corporate change 15 (2006) 3, pp. 497-529
Persistent link: https://www.econbiz.de/10003352331
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The effects of performance, environmental uncertainty and relational norms on customer commitments to suppliers over the duration of customer-supplier relationships
Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: International journal of management and decision making … 9 (2008) 6, pp. 660-685
Persistent link: https://www.econbiz.de/10003793621
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Time and the salience of Macnail's relational norms
Fink, Robert C.; Hatten, Kenneth J.; James, William L. - In: Journal of targeting, measurement and analysis for marketing 18 (2010) 2, pp. 95-107
Persistent link: https://www.econbiz.de/10008662193
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An exploratory study of factors associated with customer perceptions of paying above and below market prices
Fink, Robert C.; Hatten, Kenneth J.; James, William L. - In: International journal of revenue management : IJRM 4 (2010) 1, pp. 69-91
Persistent link: https://www.econbiz.de/10003928266
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Macneil's relational norms and his non-mirrored ends propositions
Hatten, Kenneth J.; James, William L.; Fink, Robert C.; … - In: Journal of marketing channels : ... distribution … 19 (2012) 1, pp. 1-16
Persistent link: https://www.econbiz.de/10009508581
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Customer perceptions of dependencies in customer-supplier relationships
Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: Journal of strategic marketing 19 (2011) 1, pp. 73-89
Persistent link: https://www.econbiz.de/10008936989
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An exploratory study of factors associated with relational exchange choices of small-, medium- and large-sized customers
Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: Journal of targeting, measurement and analysis for marketing 17 (2009) 1, pp. 39-53
Persistent link: https://www.econbiz.de/10003830414
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Duration and relational choices : time based effects of customer performance and environmental uncertainty on relational choice
Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: Industrial marketing management : the international … 37 (2008) 4, pp. 367-379
Persistent link: https://www.econbiz.de/10003733181
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Relational focus in long duration buyer-seller relationships
Fink, Robert C.; Hatten, Kenneth J.; Keeler, James P.; … - In: International journal of management and decision making … 16 (2017) 1, pp. 73-96
Persistent link: https://www.econbiz.de/10011846695