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Performance-based contracting : a literature review and future research directions
Selviaridis, Kostas; Wynstra, Finn - In: International journal of production research 53 (2015) 12, pp. 3505-3540
Persistent link: https://www.econbiz.de/10011341373
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Loyalty in the business-to-business service context : a literature review and proposed framework
Bardauskaite, Indre - In: Journal of relationship marketing : innovations & … 13 (2014) 1, pp. 28-69
Persistent link: https://www.econbiz.de/10010357246
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Status of service purchasing capability in networked supply chains, a literature review
Kilpi, Vesa - In: International journal of logistics systems and management 19 (2014) 1, pp. 62-90
Persistent link: https://www.econbiz.de/10010480559
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External linkages, R&D and innovation performance in US business services
Love, James H.; Mansury, Mica Ariana - In: Industry and innovation 14 (2007) 5, pp. 477-496
Persistent link: https://www.econbiz.de/10003640541
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Einkauf von Dienstleistungen : Leitfaden zur effizienten Beschaffung von Dienstleistungen
Wildemann, Horst - 2009 - 4., Aufl.
Persistent link: https://www.econbiz.de/10003756015
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An examination of auditor choice using evidence from Andersen's demise
Bewley, Kathryn; Chung, Janne; McCracken, Susan - In: International journal of auditing : IJA 12 (2008) 2, pp. 89-110
Persistent link: https://www.econbiz.de/10003744131
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Managing the performance of outsourced customer contact centers
Tate, Wendy L.; Valk, Wendy van der - In: Journal of purchasing and supply management 14 (2008) 3, pp. 160-169
Persistent link: https://www.econbiz.de/10003766253
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Customer confusion in service-to-business markets : foundations and first empirical results
Lakotta, Jan - In: Aktuelle Forschungsfragen im Dienstleistungsmarketing : …, (pp. 25-44). 2008
Persistent link: https://www.econbiz.de/10003786979