In this paper, we study the fulfillment strategies of an omni-channel retailer that would like to leverage its established offline retail channel infrastructure to help its online sales. We consider a single newsvendor-type product that is sold in both online and offline channels to...

Cloud computing has been recognized as a critical driver of Information-Technology (IT) enabled innovations. In this paper, we review recent cloud computing research from an Operations Management (OM) perspective, by focusing on major operations challenges faced by a cloud provider in three...

Auto-delivery is a subscription model widely employed in supply chains, whereby a supplier delivers products to a buyer (or multiple buyers) according to the buyer's choice of a constant shipping quantity to be delivered at prescheduled dates. The buyer enjoys a discount for the auto-delivery...