Background: The COVID-19 pandemic-driven supply chain disruptions have pushed supply chain decision-makers in the retail industry to implement information and communication technologies (ICT) to improve the efficiency and resiliency of their supply chain. However, they need some guidance to...

Evaluating and selecting suitable suppliers involves several criteria, making it a complex and difficult problem for decision-makers. Several approaches have been developed to help achieve the best possible results for selecting the most suitable suppliers. Traditionally, multi-criteria...