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Exploring the impact of delivery performance on customer transaction volume and unit price : evidence from an assembly manufacturing supply chain

Peng, David Xiaosong; Lu, Guanyi - In: Production and operations management : an international … 26 (2017) 5, pp. 880-902

Persistent link: https://www.econbiz.de/10011705489

Exploring the Impact of Delivery Performance on Customer Transaction Volume and Unit Price : Evidence from an Assembly Manufacturing Supply Chain

Peng, David Xiaosong - 2017

This study examines the effect of delivery performance on customer transactions. We propose that different delivery performance dimensions (on-time delivery rate, early delivery inaccuracy, late delivery inaccuracy, and delivery speed) have varying impacts on future customer transaction...

Persistent link: https://www.econbiz.de/10012966509

Supply chain transformation and technology management challenges in developing regions : inductive theory building from rural Chinese nanostores

Guo, Xitong; Lu, Guanyi; Villena, Veronica H.; Vogel, … - In: Journal of operations management 68 (2022) 5, pp. 454-486

Persistent link: https://www.econbiz.de/10013288031

Introduction to the special issue on "technology management in a global context: From enterprise systems to technology disrupting operations and supply chains"

Heim, Gregory R.; Peng, Xiaosong - In: Journal of operations management 68 (2022) 6/7, pp. 536-559

Persistent link: https://www.econbiz.de/10013466478