We provide an empirical and theoretical assessment of the value of information sharing in a two-stage supply chain. The value of downstream sales information to the upstream firm stems from improving upstream order fulfillment forecast accuracy. Such an improvement can lead to lower safety stock...

The internet is revolutionizing the way companies conduct business. Or is it? A survey of companies with an online presence shows wide disparities in performance. Although Dell has used the Internet to boost revenues and earnings successfully, Amazon lost $585 million on revenues of $1.6 billion...