Jum'a, Luay; Basheer, Muath Esam - In: Administrative Sciences : open access journal 13 (2023) 2, pp. 1-23
The study aims to analyse warehouse value-added services (VAS) data for a third-party logistics (3PL) service provider, which leads to identifying service improvements and cost-cutting opportunities in performing VAS for clients using Pareto analysis as a quality tool. Using a case study...