Line managers and supervisors have a prime role in ensuring the success of performance outcomes under HRM. They are required to take on ew people management roles, whether it be through a style which is “hard” and control centred or more “soft” and facilitative. Presents findings from an...

Alternative hypotheses for the personnel function are presented, based on findings from four case study organisations which have devolved personnel responsibilities from a designated personnel department to line managers. The views of line managers and employees are sought to assess the effects...

The paper presents findings from a case study organisation which has ostensibly adopted an empowerment programme. The findings indicate a rather different trajectory for empowerment than anticipated by most prescriptive accounts. Both employees and their empowered managers expressed high levels...