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Assessing organizational performance : exploring differences between internal and external measures
Andrews, Rhys; Boyne, George A.; Moon, Myung Jae; … - In: International public management journal 13 (2010) 2, pp. 105-129
Persistent link: https://www.econbiz.de/10003986375
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The impact of management work habits on public sector performance : a study of local government managers
West, Jonathan P.; Berman, Evan M. - In: Public personnel management 40 (2011) 1, pp. 63-87
Persistent link: https://www.econbiz.de/10008990999
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Total quality management in local government
West, Jonathan P. - In: Municipal year-book : the authoritative source book of … (1994), pp. 14-25
Persistent link: https://www.econbiz.de/10001181724
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Community commitment in special districts
Chen, Chung-an; Berman, Evan M.; West, Jonathan P.; … - In: International public management journal 16 (2013) 1, pp. 113-140
Persistent link: https://www.econbiz.de/10009777868