In recent years, more firms have chosen to use outside service vendors to provide at least a portion of their logistical support requirements. The analysis presents projected usage trends for selected services as identified by logistics executives. Differences in anticipated usage levels of...

Fast and flexible low‐cost data processing and information systems have transformed business operations. Reductions in production setup times, lot sizes and inventory levels have yielded substantial improvements in productivity and profitability. The continuing changes sweeping American...

It has been proposed that the just‐in‐time (JIT) philosophy can be effectively integrated systemwide to yield increased efficiencies and excellence throughout an organization. Greater understanding is needed as to what this entails. The researchers empirically test and attempt to validate a...