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Logistics service supply chain coordination mechanism : a perspective of customer experience level

Liu, Weihua; Liang, Yanjie; Wei, Wanying; Xie, Dong; … - In: European journal of industrial engineering : EJIE 15 (2021) 3, pp. 405-437

Persistent link: https://www.econbiz.de/10012594448

Effect of intelligent logistics policy on shareholder value : evidence from Chinese logistics companies

Liu, Weihua; Wang, Siyu; Lin, Yong; Xie, Dong; Zhang, Jiahui - In: Transportation research / E : an international journal 137 (2020), pp. 1-24

Persistent link: https://www.econbiz.de/10012236701

Effect of intelligent logistics policy briefings on shareholder value : evidence from Chinese logistics companies

Liu, Weihua; Wang, Siyu; Liang, Yanjie; Jin, Rui - In: International journal of logistics : research and … 26 (2023) 3, pp. 233-256

Persistent link: https://www.econbiz.de/10014232278

Evaluating service quality of express logistics service based on online reviews using LDA-LSTM

Hou, Jiahe; Liu, Weihua; Cao, Yuenan; Wang, Siyu; Tang, Ou - In: Journal of management science and engineering 9 (2024) 3, pp. 308-327

The quality of logistics services affects the performance and competitiveness of express logistics companies. Conventional evaluation methods of service quality are based on constructing a rating index system and then comprehensively evaluating the associated questionnaires and interviews. Such...

Persistent link: https://www.econbiz.de/10015077943