The seaport-hinterland access infrastructures become more saturated leading to extra unpredictable costs for logistics operators. To keep their services competitive, infrastructure managers (such as port authorities) seek new approaches in managing and delivering information to their users....

With new, innovative logistics tools and frameworks coming to the market rather quickly, developing a decision support framework to assess its value before carrying out extensive, quantitative economic assessment studies and large-scale implementation is necessary. This paper focuses on...