Background: Enhancing the resilience of global supply chains has become of increasing priority in response to recent natural disasters and the COVID-19 pandemic. Methods: This paper presents findings from semi-structured interviews with five Japanese companies conducted between November 2020 and...

Background: Endogenous and exogenous factors impact the operational characteristics of supply chains, affecting wholesale warehouses. The survival of a warehouse is often threatened by disruptive events that alter infrastructure and performance. The emergence of COVID-19 exemplified the need for...

Recent studies have conceptualized the potential for a dark and bright perspective of network complexity in relation to supply chain disruption and resilience respectively. Few empirical studies have been conducted on the relationship among supply chain network complexity, supply chain...