Rising expectations for urban logistics are the biggest challenge for parcel service providers. The increased costs posed by obstacles reduce profitability, and providers are forced to develop a novel operating model based on cooperation. The new model can combine what is known so far, which can...

Logistics collaboration has emerged a prevalent strategy to mitigate challenge individuals and organizations encounter. A successful collaboration, however, depends on certain trustworthy behaviors partner exhibit. To that end, understanding aspects constituting behavioral uncertainty and...