Purpose: Digital technologies (DTs) are transforming logistics operations in the shipping industry. Yet, the industry is only in the early stages of digitalization. Consequently, there is a lack of empirical evidence on applied DTs and related obstacles for DT adoption. Methodology: A multiple...

Purpose: The increase in parcel quantities on the last mile requires new and innovative concepts to support sustainability efforts in urban areas. Crowdsourced delivery (CSD) represents a promising concept as it allows private couriers to take over the parcels' last mile on trips they would have...