Pekkola, Sanna; Saunila, Minna; Rantanen, Hannu - In: International Journal of Productivity and Performance … 65 (2016) 7, pp. 947-958
Purpose The purpose of this paper is to examine how a performance measurement system (PMS) can be designed for small- and medium-sized enterprises (SMEs) operating in a turbulent environment. The current models and frameworks for the design and implementation of a PMS are for large companies;...